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Cookie Policy

Last updated: December 8, 2024

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience. Cookies can be "persistent" (remain on your device) or "session" (deleted when you close your browser).

2. How We Use Cookies

NeuroCore AI uses cookies and similar tracking technologies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • User authentication and session management
  • Security features and fraud prevention
  • Load balancing and server optimization

2.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

  • Page views and navigation patterns
  • Time spent on pages
  • Bounce rates and exit pages
  • Device and browser information

2.3 Functional Cookies

These cookies enhance your experience by remembering:

  • Language preferences
  • Display settings
  • Previously entered form data

2.4 Marketing Cookies

With your consent, we may use marketing cookies to:

  • Deliver relevant advertisements
  • Measure advertising campaign effectiveness
  • Track conversions from partner websites

3. Cookies We Use

Cookie Name Type Duration Purpose
nc_session Essential Session User session management
nc_auth Essential 30 days Authentication token
nc_csrf Essential Session Security token
nc_analytics Analytics 1 year Anonymous usage statistics
nc_preferences Functional 1 year User preferences
nc_consent Essential 1 year Cookie consent status

4. Third-Party Cookies

We may use third-party services that set their own cookies:

  • Google Analytics: Website analytics and performance
  • Stripe: Payment processing
  • Intercom: Customer support chat
  • LinkedIn: Social sharing and analytics

These third parties have their own privacy policies governing the use of cookies.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Cookie Settings

Click the "Cookie Settings" link in our footer to customize which cookies you accept.

5.2 Browser Settings

Most browsers allow you to:

  • View and delete existing cookies
  • Block all or specific cookies
  • Set preferences for certain websites

5.3 Opt-Out Links

  • Google Analytics Opt-out
  • European Interactive Digital Advertising Alliance

6. Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience:

  • Essential cookies cannot be disabled without affecting core functionality
  • Disabling analytics cookies means we cannot improve our services based on usage data
  • Disabling functional cookies may require you to re-enter preferences

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or for legal reasons. Check this page periodically for updates.

8. Contact Us

For questions about our use of cookies:

  • Email: privacy@neurocors.com
  • Or use the Cookie Settings panel
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